Contact Us

Retail Customer Services

If you have a question about any of our products or services, would like to place an order or are having any difficulties with ordering online, please contact one of our friendly Customer Service representatives for further assistance. You may also like to take a look at our Frequently Asked Questions page here to see if an answer to your query is available.

Christmas Opening Hours

Please note that our opening hours over the festive season are as follows:

24th December - 9am - 4pm

25th - 26th December - CLOSED

27th - 28th December - 9am - 5:30pm

29th - 30th December - CLOSED

31st December - 9am - 4pm

1st January - CLOSED

2nd January - Open as usual - 9am - 5:30pm

Call Us

Please call us on 01252 852305, Monday to Friday, 9am - 5:30pm.

Write To Us

Write to: Customer Services, Culinary Concepts, Lodge Farm, Hook Road, North Warnborough, Hook, RG29 1HA

Email Us:

Please use the form below to contact us. We aim to answer all queries submitted within one working day.

Trade Customer Services

If you are an existing trade customer and have any questions about any of our products or services or would like to place an order please call us on 01252 852235 or email us at If you would like to set up a trade account or view our latest online brochure please visit