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We love to hear from our customers and here are just a few things some of you have said about us and our brand new website!
Heather McN: Love the new website - much quicker and easier to negotiate your way around to view all the products quickly and easily. Looking forward to filling my basket soon which will be a far quicker process than before. Keep up the good work!
Jane N: I have just spent some time reviewing your new web site and I think its great. I suppose I probably hadn't looked at your site for a long time and I had no idea you had so many new lines. I am an avid fan of Culinary Concepts and have masses of your "Polished Knot" "stuff". I also visited your stand at Hampton Court on Monday evening and I love the new glasses with the year etched on them, so that is what I am saving up for now. I also love the champagne buckets. I am getting married in September so might even consider a small wedding list with you! All in all, yes well done, it all looks great!
Nicky L: I just wanted to make the effort to write and thank you for the excellent service and lovely products that I received so quickly and efficiently today. This is a special present for my closest friend's silver wedding anniversary and the whole experience of choosing the gift and receiving it promptly and well packaged has been a stress free joy. Once again, many thanks.
Paul C :Thanks for your kind offer and for your fantastic customer support. Once again, top service and have a great year.
Elaine M : Thank you for your help. Please also pass on my thanks for providing such fabulous products. I am a really loyal fan! I have been assiduously collecting for myself but also give these items as gifts.
Kelly T : The customer service you have given us is first class and honestly we can't thank you enough. My wish was always to be able to use all of our "culinary concept" gifts on Christmas day and now we can. We'd like to wish you a merry Christmas and look forward to adding to our collection. Many thanks
Nicky R :Many thanks for getting my order despatched so quickly! They arrived safely today and are absolutely beautiful. I can't wait to use them and am sure that you will get a few copycat orders from my friends! I will also recommend your excellent online service. Wishing you a Merry Christmas!
Angela G : I received the box yesterday, thanks for your prompt attention. Great Company!
Carol J : Many thanks for the lovely bottleabra, which we received yesterday. We were not only very pleased with the product, but also the friendly/helpful service we received.
Mai M : Just to let you know I have received my order…delighted with it. With thanks.
Freda R : My order arrived today. What a great, efficient and quality company you are. I shall spread the word and look forward to seeing you at the Country Living fair in Glasgow again, in 2007.
Clare B : The flutes arrived safely, were engraved for my friend. They received them today and are absolutely delighted with them. Thank you so much for helping me to make them so happy.
Shelley G : Many thanks for sorting out our cheese board/knives order. Our friends were delighted with their wedding gift. I shall definitely use your mail order service again - so much easier than an expedition to Guildford. It really makes a change to come across good customer service.
Sylvia M - lookgoodfeelbetter.co.uk :We would like to take this opportunity to thank you so much for the beautiful prize you donated for our charity event.
Steffi H : Thanks for my order, your cutlery and tableware are fabulous!
Jo : Have just discovered your website and must tell you how great your products look. It is very refreshing to find a easy to use website, with such exquisit products and at a price which reflects their true value. Look forward to ordering from you soon!
Jenny W : A massive thank you for your excellent customer service.Your efficiency and professionalism is much appreciated as I can confirm receipt of goods, less than 24 hours after ordering! The item purchased as a wedding gift for a close family member is both appropriate and beautifully crafted. Please forward my thanks to Clare for her assistance and attention. I will certainly be shopping with you again!
Dave O : The website is looking really good, you do some gorgeous stuff. I couldn't let my wife within a mile of your shop though - it would cost me a fortune!!
Alex E : My champagne bucket arrived yesterday and has already been put to good use.
Sam S : Thank you so much for the beautiful cutlery set! It arrived today.
Ann C : Many thanks for sending out my order so quickly. I am delighted with the products. Wonderful, thank you!
Mr T : The cutlery arrived today thank you. We are very pleased with it – it is certainly different and very well made!
Sue B : Just to let you know that I received from you my replacement knot items which you so kindly exchanged in place of another design. I have been collecting the knot cutlery and accessories for a few years now and therefore wanted my christmas presents to be of the same design. I cannot thank you enough for exchanging the items I sent to you and for the efficient manner in which you handled this exchange. Thank you so much.