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Help and Support

Retail Customer Services

If you have a question about any of our products or services, would like to place an order or are having any difficulties with ordering online, please contact one of our friendly Customer Service representatives for further assistance. You may also like to take a look at our Frequently Asked Questions page here to see if an answer to your query is available.

By Phone

Please call us on 01252 852305.

By Post

Write to: Customer Services, Culinary Concepts, 1 The Courtyard, Clare Park Farm, Crondall Lane, Farnham, Surrey, GU10 5DT

By Email

Please use the form below to contact us. We aim to answer all queries submitted within one working day.

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Trade Customer Services

If you are an existing trade customer and have any questions about any of our products or services or would like to place an order please call us on 01252 852235 or email us on If you would like to set up a trade account or view our latest online brochure please visit