How To Order
Our new look improved website has been designed to make it even easier for you to find what you need. It's simple, quick and it isn't rocket science. Either browse by category such as Cutlery or Barware, or if you know what you want simply search for specific products using our search box. Type in a word, and if it is available online it will be displayed for you. Each of our handle designs is now pictured making your choice much easier and our new zoom function allows you to take a closer look at your purchase!
Better still just browse the site at your leisure and you will find a range of culinary delights - the gift potential is immense!
.So how do I place an order?
All you need to do is choose your item and simply click the 'buy now' button. It will then be added to your shopping cart, click 'continue' to keep buying and 'check out' to finalise your purchases. 'Checkout' is the area where you pay for your shopping. On the website this involves providing your address and credit or debit card details. You'll need to log in first – this only takes a minute and allows you access to the secure part of our website.
If you've placed an order on this website before, you simply type in your email address and password to log in. If you're a newcomer, just type in your email address and choose a password - it's quick and easy to do.
If you're still unsure of how to order online, don't worry. You can call us on 0870 241 1689 and a member of our helpful customer services team will be happy to guide you through the process or take your order over the phone if you prefer.
Discontinued Items
You'll occasionally see this message beside some products on the website: ' this will be your last opportunity to buy this item as we won't be manufacturing again once stocks deplete.' It is a great opportunity to take advantage of special offer prices and enables you to complete your cutlery collection, or stock up on extra pieces in case you misplace a coffee spoon, or a butter knife slips off the plate into a handbag! Prices are normally well below the RRP so go ahead and buy now so you don't miss out!
